By Matt Campasano
The FDA did not directly respond to this or the multitude of requests from similarly minded organizations. However, on August 25, 2023, as we’ve seen in the past (2017, 2019, and again in 2020) the FDA published a new “Final” Guidance for the industry. It is still requiring compliance with DSCSA law by November 2023, but provides a period of delayed enforcement until November 2024 – effectively a 12-month extension to the deadline.
The HDA letter to the FDA rightfully brings attention to the risk of manufacturers being unprepared to send data to their downstream trading partners. There are many reasons that could account for this situation, including data quality issues, data exchange configuration issues, and simply not prioritizing the effort. And while the big names in the SaaS business – rfxcel, TraceLink, SAP, LSPedia – are technically capable of sending data downstream, there is no standard for sharing master data and technical integrations specifications among trading partners. Furthermore, SaaS providers are not always staffed with project management resources to support their clients’ efforts.
The industry hoped for a two-year extension; the FDA gave us 12 months of delayed enforcement. We need to make it count rather than point a finger at manufacturers and hope for the best. I recommend two important steps:
Acknowledge the effort, roles, and responsibilities involved in establishing partner connections and enabling interoperable data exchanges to send compliant data downstream.
Email and spreadsheets still rule the world of partner connections. In January 2023, a SaaS provider who supports 150 clients recognized that more than 2000 partner connections would need to complete by November 27, 2023. That’s the equivalent of 8-9 connections per business day. SaaS providers offer significant expertise in serialization and compliance while building and maintaining thousands of partner connections for many clients. However, their technical implementation teams are not well-suited for managing communications with unbeholden trading partners. In my experience, it is better for clients to handle project management. If manufacturers, wholesale distributors, and dispensers intend to use the time they have left wisely, they must staff project coordination and own this business process.
SaaS providers need to come to the table and align on a standardized approach for sharing technical integration specifications, including master data elements and configurable business requirements.
There was a time when the industry was considering a globally accepted onboarding guide document and a centralized database of product master data. These efforts were stymied by questions of data ownership and the cost to implement these tools. Today, implementation teams are left wondering who is responsible for master data integrity and technical integration documents. Even if the FDA had granted a 2-year extension, we can no longer afford the time to populate dozens of different templates with the same data over and over. We can no longer afford the time to transform those templates to specific system needs. To support their clients, SaaS providers need to commit to a true one-size-fits-most solution.
If you are looking for assistance with your serialization program, contact our team at info@convergeconsulting.com today.
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